Sustainable White Fluid Draped Dress

Size Chart - US

Size Chart - Europe

- 100% Polyester Shell

- 100% Polyester Lining

- Wash on cold on gentle or hand wash cycle 

- Do not tumble dry 

- Do not iron, use a steamer

Polyester

- Made In Japan

- Certified "deadstock" from a prestigious Couture House within the LVMH group

- Purchased from Nona Source in Paris, France 

- Produced in compliance with REACH Regulation - UE 1907/2006 and LVMH RSL (Restricted Substances List)

Manufacturing

- This item is completely made in Casablanca, Morocco

Refunds

At Atelier Kate we are happy when you are happy which is why we have a 45-day return policy, which means you have 45 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at hello@atelierkate.com. Please note that returns will need to be sent to the following address: 

Europe: 3 Rue des Cottages 75018 Paris France
US: 1400 Haysboro Ave. Nashville TN 37216
Morocco: 21 Driss Slaoui Casablanca 20000

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at hello@atelierkate.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items 
Certain types of items cannot be returned, perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products).  Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period 
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 

If more than 15 business days have passed since we’ve approved your return, please contact us at hello@atelierkate.com.